Dear customer,

From our team to you we hope you and your family are safe and healthy from the recent developments regarding COVID-19.

Due to the nature of how quickly things are changing from one day to the next we can only take things one day at a time. In this note we will go over what we are doing to ensure the safety of our employees and our customers and how we plan on continuing our operations during these unprecedented times.

We want to make it clear that cleanliness and hygiene is a top priority 365 days a year when manufacturing our mattresses and plan to add to our guidelines and policies to account for the COVID-19 pandemic.

Precautions

• Retail showrooms only open on weekends
• All employees, builders, and the courier team is masked and gloved for both
their safety and your safety.
• Mandated handwashing period before and after breaks.
• Incoming materials only handled by gloved and masked employees.
• Non-employees prohibited from entering production and storage areas.
• Extra alcohol-based sanitizers added to the factory for the safety of our workers,
and overall cleanliness of built mattresses.
• Machine facilitated plastic wrapping ensures that no outside contaminants can
get onto the mattress during transport or wrapping.
• Disinfected payment terminal after each delivery.

How to buy
and connect with us

• Online

Email us at contact@dozysleep.ca

• Over the phone

Speak with our team, call 416-840-0224

• In-store

Call or email to schedule an appointment during the week, or drop by either location on weekends!

Recommendations

• Have the courier team drop the sealed mattress outside, then disinfect the plastic bag before bringing inside.
• Use your own pen to sign for the delivery.
• Dispose of the packaging material immediately after removal.

Recommendations

• Have the courier team drop the sealed mattress outside, then disinfect the plastic bag before bringing inside.
• Use your own pen to sign for the delivery.
• Dispose of the packaging material immediately after removal.

As mentioned before we are taking things day by day. For now it is business will continue in an unusual manner for everyone but we know life doesn’t completely stop, we always try our best to roll with the punches and keep things moving forward.

As a Toronto based company we have learned to be strong and resilient like the people that live here. We will continue to take our cues from the WHO and Health Canada and follow any precautions they may have for us.

This list may grow and the changes are in effect until further notice.

All the best and stay safe.

David Owen
President I Founder

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