The Platform Base FAQs

Does the Platform Bed come with the Headboard?

The Platform Base and Hilton Headboard can be purchased together or separately. While designed to pair perfectly, the Platform Base is also compatible with any headboard that shares the same pilot hole spacing.

Does The Platform Base have slats?

The Platform Base does not have slats. Rather, it uses a solid surface to provide even, sturdy support for both you and your mattress.

Is the height of The Platform Base adjustable?

The Platform Base height cannot be adjusted but it comes with extra-wide, sturdy metal legs which create a 10” clearance from the ground allowing for convenient under-bed storage.

Do I need a box spring or foundation with The Platform Base?

The Platform Base does not require a boxspring or foundation as it comes equipped with a solid base to support both you and your mattress.

Can I return Dozy bases?

All bases are eligible for a full refund upon return within 30-days of purchase provided the product is unopened and in its original packaging. The original sales receipt and/or invoice must be presented. Opening the original packaging voids your ability to return the merchandise.

Check out our policy page for more information.

Do Dozy bases come with a warranty?

All bases comes with a 5-year limited warranty (The Adjustable Base comes equipped with a 5-year limited mechanical warranty and a 10-year limited structural warranty). Check out our policy page for more details.

What does the limited warranty cover?

The limited warranty covers any of the following:

• Parts not included in packaging upon delivery (legs, screws, tools, etc.)

• Bent or broken parts in packaging upon delivery

• Damaged or defective parts with proper use and assembly

NOTE: For missing or damaged parts upon delivery, customers are responsible for contacting our service team within a timely manner. Replacement parts will be provided at the discretion of our service team.

For more information please check out our policy page.

Can I have a base delivered?

Dozy bases can be delivered straight to your door. We offer free delivery on all orders over $200 within Toronto and the GTA. Orders under $200 will include a small delivery fee, calculated at checkout.

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