The Metal Frame FAQs

Does The Metal Frame require a boxspring?

Yes, a boxspring is required as it does not have slats.

Can I use any mattress with The Metal Frame?

The Metal Frame can accommodate any mattress as long as it is the correct size and there is a boxspring or foundation placed underneath for support.

Does The Metal Frame come with casters or feet?

The Metal Frame comes equipped with four feet in single and double size or six feet in queen and king size (two feet attached to the center support beam).

How much ground clearance does The Metal Frame have?

The Metal Frame has 5” of ground clearance.

Can I return Dozy bases?

All bases are eligible for a full refund upon return within 30-days of purchase provided the product is unopened and in its original packaging. The original sales receipt and/or invoice must be presented. Opening the original packaging voids your ability to return the merchandise.

Check out our policy page for more information.

Do Dozy bases come with a warranty?

All bases comes with a 5-year limited warranty (The Adjustable Base comes equipped with a 5-year limited mechanical warranty and a 10-year limited structural warranty). Check out our policy page for more details.

What does the limited warranty cover?

The limited warranty covers any of the following:

• Parts not included in packaging upon delivery (legs, screws, tools, etc.)

• Bent or broken parts in packaging upon delivery

• Damaged or defective parts with proper use and assembly

NOTE: For missing or damaged parts upon delivery, customers are responsible for contacting our service team within a timely manner. Replacement parts will be provided at the discretion of our service team.

For more information please check out our policy page.

Can I have a base delivered?

Dozy bases can be delivered straight to your door. We offer free delivery on all orders over $200 within Toronto and the GTA. Orders under $200 will include a small delivery fee, calculated at checkout.

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