The Down Alternative Pillow FAQs

What is The Down Alternative Pillow made of?

The Down Alternative Pillow has a 100% cotton exterior for a soft, breathable feel, and it’s filled with light, airy Hollofil fiber, giving it a gentle plushness without being too dense.

How supportive is The Down Alternative Pillow?

The Down Alternative Pillow offers medium support with a soft, all-fiber fill that gently cushions your head and neck. While it’s not as contouring or supportive as our Adjustable Gel Pillow, it’s a great option if you prefer a lighter, more traditional pillow feel.

Is The Down Alternative Pillow good for people who sleep hot?

Yes! The cotton cover and breathable Hollofil filling allow air to circulate, helping to keep you cool and comfortable even on warmer nights.

How do I clean and maintain The Down Alternative Pillow?

The Down Alternative Pillow can be washed in any laundry machine. We recommend using mild detergent in cold water and tumble drying on low heat.

Can I return a Dozy pillow?

All Dozy pillows are eligible for a full refund upon return within 30-days of purchase provided the product is unopened and in its original packaging. The original sales receipt and/or invoice must be presented. Opening the original packaging voids your ability to return the merchandise.

Check out our policy page for more information.

Do pillows come with a warranty?

All Dozy accessories come with a 1-year limited warranty. Check out our policy page for more details or get in touch with one of our sleep experts.

What does the limited warranty cover?

The limited warranty covers any of the following:

• Manufacturing defects

• Craftsmanship issues

Keep in mind that natural softening of materials over time is normal and not considered a defect and isn’t covered under the limited warranty.

For more information please check out our policy page.

Can I have my pillow delivered?

Dozy pillows are available for in-store pickup, or can be delivered straight to your door. We offer free delivery on all orders over $200 within Toronto and the GTA. Orders under $200 will include a small delivery fee, calculated at checkout.

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