The Adjustable Gel Pillow FAQs

What is The Adjustable Gel Pillow made of?

It is made from shredded gel-infused memory foam, which offers a balance of support, pressure relief, and breathability. It also features a removable, washable zip-cover to keep your pillow clean and protected over time.

How supportive is The Adjustable Gel Pillow?

The Adjustable Gel Pillow is a medium-firm pillow made with shredded gel-infused memory foam. Designed to provide both support and pressure relief for your head and neck, it starts off quite firm but can be easily adjusted by removing some of the filling to suit your preference.

Is The Adjustable Gel Pillow good for people who sleep hot?

Yes, it is designed with gel-infused memory foam, which helps draw heat away from the surface. Its breathable shredded foam fill also promotes airflow, making it a cooler option compared to traditional solid memory foam pillows.

How do I clean and maintain The Adjustable Gel Pillow?

The Adjustable Gel Pillow must be hand-washed due to the gel-infused memory foam filling, we recommend filling a sink or bathtub with lukewarm water and a small amount of mild detergent then slowly submerging the pillow and gently squeezing to allow the soapy water to penetrate the foam. Drain and refill with clean water, gently squeezing the pillow until the water runs clear (do not twist the pillow), leave the pillow to air dry in direct sunlight or in-line with a fan.

Can I return a Dozy pillow?

All Dozy pillows are eligible for a full refund upon return within 30-days of purchase provided the product is unopened and in its original packaging. The original sales receipt and/or invoice must be presented. Opening the original packaging voids your ability to return the merchandise.

Check out our policy page for more information.

Do pillows come with a warranty?

All Dozy accessories come with a 1-year limited warranty. Check out our policy page for more details or get in touch with one of our sleep experts.

What does the limited warranty cover?

The limited warranty covers any of the following:

• Manufacturing defects

• Craftsmanship issues

Keep in mind that natural softening of materials over time is normal and not considered a defect and isn’t covered under the limited warranty.

For more information please check out our policy page.

Can I have my pillow delivered?

Dozy pillows are available for in-store pickup, or can be delivered straight to your door. We offer free delivery on all orders over $200 within Toronto and the GTA. Orders under $200 will include a small delivery fee, calculated at checkout.

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