The Osgoode FAQs

What kind of sleeper is this mattress best for?

The Osgoode is a great mattress for all sleeping positions. The Osgoode provides support for your spine with the reinforced center and pocket coil base while also providing pressure-relief for your shoulders and hips through the foam top.

How firm is this mattress, and what does it feel like?

The Osgoode is rated 5/10 on our firmness scale, offering a medium-soft feel. The 2" high-density transition foam provides a subtle cushioning layer, while the 800 pocket coil base delivers responsive support. This design offers a balanced sleep surface that supports spinal alignment without feeling too firm.

Is this mattress good for hot sleepers?

The Osgoode is a basic hybrid mattress with 800 pocket coils and 2" of high-density foam. The pocket coils are hollow and highly breathable base making The Osgoode more breathable than other hybrid mattresses at this price point. The Osgoode is also quilted with our signature Dozy polycotton blend exterior which helps disperse body heat from the surface of the mattress.

How long will this mattress last?

With proper care, The Osgoode is designed to provide lasting comfort and support for 5-8 years. Its durable hybrid construction maintains support and comfort over time. To extend its lifespan, we recommend rotating the mattress every 3–6 months. It also comes with a 5-year limited warranty for added peace of mind.

Dozy Summer 2024

Cooler. Stronger. Yours.

At Dozy, we build every mattress around two key principles:

  • Breathability - keeps you cool and comfortable through the night
  • Durability - ensures your mattress performs for years to come

What about comfort? That part’s up to you.

Comfort is personal – the perfect firmness and feel varies from person to person. That’s why we’ve invested in real showrooms, where you can try each model and find what’s right for you.

What happens if I don't like the mattress after I buy it?

No worries! Our mattresses come with a 125-night comfort guarantee. That means you’ll have plenty of time to sleep on it, adjust, and decide if it’s the right fit. If it’s not quite perfect, you can exchange it up to two times within the trial period.

Check out our policy page for more information.

What is the 125-night comfort guarantee

Our 125-night comfort guarantee gives you peace of mind while you find the perfect fit. Here’s how it works:

  • You can make up to two mattress exchanges within the 125-night period.
  • Exchange up to a higher-priced model and simply pay the difference.
  • Exchange down and we’ll refund you the difference.

No stress, no pressure—just better sleep.

Check out our policy page for more information.

Are there any additional costs associated with the 125-night comfort guarantee?

Nope - as long as you're within the 125-night trial period, exchanges are free.

  • If you upgrade to a more expensive mattress, you'll just pay the difference in price.
  • If you downgrade, we'll refund you the difference.

You can make up to two exchanges during the trial - no hidden fees, no hassle.

Check out our policy page for more information.

Does the fair-use warranty automatically come with the mattress purchase?

Yes all mattresses come with the fair-use warranty automatically, it is not something that needs to be purchased separately.

This mattress comes with a 5-year warranty.

Check out our policy page for more information.

What does the fair-use warranty cover?

Our Fair-Use Warranty covers a wide range of manufacturer defects, including:

  • Body impressions greater than 1 inch.

  • Broken pocket coils

  • Keep in mind that natural softening of materials over time is normal and not considered a defect — this isn’t something any mattress warranty covers.

This mattress comes with a 5-year warranty.

Check out our policy page for more information.

How long will it take for the mattress to be delivered?

We can get your mattress delivered to you within 2 to 5 days from the date of purchase. Delivery date/time may also vary depending on your location. Please visit our FAQ page for more info on delivery.

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